Return & Refund Policy

Thank you for shopping with us. Your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

• The product is damaged or defective

• You received the wrong item

• The product is unused and in its original packaging

Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for a return.

Return Process

To request a return, please contact our customer support team with the following details:

• Order number

• Product name

• Clear photo of the product (if damaged or incorrect)

Our team will review your request and provide further instructions.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days using the original payment method or another suitable option.

Exchanges

If you received a defective or incorrect item, we will offer a replacement at no additional cost.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons.

Shipping Costs

Shipping fees are generally non-refundable, unless the return is due to a mistake on our part (wrong or damaged product).

Contact Us

If you have any questions about our return policy, please contact our customer support team. We are always happy to assist you.